Return Shipment Policy
Introduction
The legal name “THE FAST FORWARD EXPRESS” and the trade name “Ship2gether” (hereinafter referred to as “Company” or “we” or “us” or “our”) values the privacy of its users (hereinafter referred to as “User” or “you”). This Privacy Policy (hereinafter referred to as “Policy”) outlines the collection, use, storage, and sharing of your personal information that we collect from you through our website, mobile application, and other services (collectively, the “Services”). This Policy is applicable to all users of our Services and explains our practices regarding your personal information.
Information Collection
We collect various types of personal information from you when you use our Services, including but not limited to:
- Personal Information: Name, email address, phone number, address, date of birth, etc.
- Payment Information: Credit/debit card info, bank account details, and other payment-related data.
- Usage Information: Your use of Services including frequency, duration, clicks, and actions taken.
- Device Information: Info about your device like type, OS, browser, and identifiers.
- Location Information: IP address, GPS location, etc.
How Information is Collected
We collect information from you when you register on our platform, place an order, subscribe to our newsletter, or fill out a form on our website. We may also collect information from you when you communicate with us via email or chat.
Information Use
We use the information we collect from you for the following purposes:
- To provide our Services to you and to improve the quality of our Services.
- To process your transactions and to provide you with customer support.
- To personalize your experience and to provide you with targeted advertisements.
- To communicate with you and send you promotional and marketing materials.
- To comply with our legal obligations and to protect the rights and safety of our users and the public.
Information Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use industry-standard security technologies and procedures to safeguard your information. We store your personal information on secure servers and restrict access to only authorized personnel.
Information Sharing
We may share your personal information with the following third parties:
- Service Providers: Including payment processors, hosting providers, and customer support services.
- Business Partners: For offering complementary products or services.
- Legal Requirements: To comply with legal obligations, court orders, or procurement requests.
- Aggregated Data: With third parties for research, analytics, or marketing.
Your Rights
You have the right to access, update, or delete your personal information that we have collected from you. You may also request that we restrict or object to the processing of your personal information or request that we transfer your personal information to another party.
Changes to the Policy
We may update this Policy from time to time to reflect changes in our practices and to comply with legal requirements. We will notify you of any material changes to this Policy by posting the revised Policy on our website or by sending you an email.
Contact Us
If you have any questions or concerns about this Policy or our privacy practices, please contact us at: info@ship2gether.in