Privacy Policy
Introduction
The legal name “THE FAST FORWARD EXPRESS” and the trade name “Ship2gether” (hereinafter referred to as “Company,” “we,” “us,” or “our”) values the privacy of its users (hereinafter referred to as “SFE” or “you”). This Privacy Policy (hereinafter referred to as “Policy”) outlines the collection, use, storage, and sharing of your personal information when you use our websites, mobile applications, and other services (collectively, the “Services”). This Policy is applicable to all users of our Services and explains our practices regarding your personal information.
Information Collection
We collect various types of personal information from you when you use our Services, including but not limited to:
- Personal Information: Name, email address, phone number, address, date of birth, and other information required for registration or account creation.
- Payment Information: Credit/debit card details, bank account info, and payment-related information required for transactions.
- Usage Information: Information about your usage of our Services, such as duration, frequency, and time spent.
- Device Information: Device type, operating system, IP address, and related technical data.
- Location Information: IP address, GPS data, and other location-related info.
How Information is Collected
We collect information from you when you register on our platform, place an order, subscribe to our newsletter, or fill out a form on our website. We may also collect information from you when you communicate with us via email or chat.
Information Use
We use the collected information for the following purposes:
- To provide our Services and improve service quality.
- To process transactions and provide customer support.
- To personalize user experience and serve targeted advertisements.
- To communicate with you for promotions and marketing.
- To comply with legal obligations and protect rights, property, or safety.
Information Security
We use reasonable security measures to protect your personal information from unauthorized access, alteration, and destruction. Information is stored on secure servers with restricted access.
Information Sharing
We may share your personal information with the following third parties:
- Service Providers: To help us provide our Services (e.g., payment processors, hosting services, support providers).
- Business Partners: For offering complementary products or services.
- Legal Requirements: When required by law or legal processes.
- Aggregated Data: Anonymous data may be shared for research or analytics purposes.
Your Rights
You have the right to access, update, delete, or object to the processing of your personal data. You may also request to transfer your data to another party.
Changes to the Policy
We may update this Policy occasionally to reflect changes in our practices or legal requirements. You will be notified via email or an update on our website.
Contact Us
If you have any questions or concerns about this Policy, please contact us at: info@ship2gether.in